Returns & Exchanges
At DSTN, we strive to ensure every order meets our quality standards. Please review our policy below before requesting a return or exchange.
Faulty, Damaged, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at contact.dstnclub@gmail.com with your order details and clear photos of the issue.
After reviewing your request, we may offer a replacement, exchange, or refund depending on the situation.
Exchanges
We only offer exchanges for items that are defective, damaged, or incorrectly delivered.
To request an exchange, please contact our support team within 7 days of receiving your order.
Items cannot be exchanged or returned after 7 days from the delivery date.
Refunds
If your refund request is approved, we will notify you via email and process the refund accordingly.
Please note that original shipping charges are non-refundable once an order has been dispatched.
Return Shipping
Customers are responsible for the shipping costs associated with returning an item unless the product received is faulty, damaged, or incorrect.
Shipping fees are non-refundable.
Important Notes
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Return or exchange requests must be made within 7 days of delivery.
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Items must be unused and in their original condition.
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Shipping charges are non-refundable.
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Exchange delivery times may vary depending on your location.
For any questions, please contact us at contact.dstnclub@gmail.com.